Privacy Policy & Cookies Policy

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Rhiwritten Marketing Communications Limited (Company number: 15740399) (“we”, “us”, “our”) provides marketing and communications consultancy and related services.

We are the data controller for the personal data we collect and process.

Contact details
Email: rhianne@rhiwritten.com

We may collect and process the following information:

• Name, job title and company name
• Email address and telephone number
• Information submitted via our website contact form
• Enquiry and correspondence information
• Marketing preferences
• Technical data such as IP address, browser type and device information

We collect personal data when you:

• complete a contact or enquiry form
• email or contact us directly
• engage with us in a business context
• visit our website (through cookies and similar technologies)

We use your personal data to:

• respond to enquiries and requests
• provide our services
• manage our business relationship with you
• send relevant business communications
• improve our website and services
• meet legal and regulatory obligations

We process your personal data under the following lawful bases:

• Legitimate interests – to operate and grow our business, respond to enquiries and manage client relationships
• Contract – where processing is necessary to provide services to you
• Legal obligation – where we are required to retain or disclose information by law
• Consent – where you have explicitly agreed to receive marketing communications

We may send you marketing communications where you have requested information from us or where we have an existing business relationship and it is relevant to your role.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

We may share your personal data with trusted third-party service providers who support our business operations, such as:

• website and hosting providers
• email and communications platforms
• IT and professional advisers

We only share personal data where necessary and require all third parties to respect the security of your data and to process it in accordance with the law.

We do not routinely transfer personal data outside the UK.

Where any service provider processes data outside the UK, we ensure appropriate safeguards are in place.

We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting or reporting requirements.

You have the right to:

• access your personal data
• request correction of inaccurate data
• request erasure of your personal data
• object to processing
• request restriction of processing
• request data portability (where applicable)

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

We have appropriate technical and organisational measures in place to protect your personal data against loss, misuse, unauthorised access or disclosure.

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

Cookies are small text files placed on your device when you visit a website. They help websites function correctly and provide information about how the site is used.

Rhiwritten Marketing Communications Limited uses cookies to:

• ensure our website functions properly
• understand how visitors use our website
• improve website performance and user experience

We may use the following categories of cookies:

Strictly necessary cookies
These are essential for the operation of our website and cannot be switched off in our systems.

Performance and analytics cookies
These help us understand how visitors interact with our website by collecting information anonymously.

Functionality cookies
These allow the website to remember choices you make to provide enhanced features.

We do not use cookies to collect personally identifiable information unless you choose to provide it to us.

You can control and manage cookies through your browser settings.
You can choose to block or delete cookies, but this may affect the functionality of our website.

We may update this Cookies Policy from time to time. Any changes will be published on this page. Latest update March 2026.

If you have any questions about our Privacy Policy or Cookies Policy, please contact us at rhianne@rhiwritten.com.